Paid Character Transfer FAQ Part 1

The paid character transfer feature allows you to move characters to other realms and even from one account where you are the subscriber to another account where you are the subscriber, subject to certain restrictions. The cost of each paid character transfer is $25.00 USD per character plus tax in applicable areas. Currently we only accept payment by credit card (American Express, Discover, Mastercard, and Visa) for these transactions.

Why am I unable to transfer to or from a specific realm?

A realm may not be an eligible destination for a variety of reasons, including:

- The realm is full or densely populated at this time.
- It has been fewer than 180 days since the realm was launched
- You are attempting to transfer from a PvE (normal) realm to a PvP realm. Characters currently located on PvE realms are only eligible to move to other PvE realms.
- There might be an upcoming free character migration to or from this realm.
The aforementioned restrictions may also apply to the eligibility of source realms. Keep in mind that we are constantly evaluating these populations and availability may change without notice.

Please note that Blizzard reserves the right to disable paid character transfers to or from any realm at its own discretion.

Some other realms seem to meet the criteria, but mine does not. Why?

Blizzard monitors numerous factors contributing to individual realm availability. While two realms may appear to be the same from a playability perspective, there may be some technical reasons why we are unable to implement transfers to certain realms at certain times.

Blizzard's goal is always to allow you the widest selection of destinations and to ultimately get you where you want to be. Part of this process means we must ensure the stability of all realms along the way.

Does this mean I can now transfer my characters to any realm I want?

While this new feature allows a much greater degree of freedom than past realm-to-realm migrations, there are still some restrictions for paid character transfers, which include the following:

Account Restrictions:

- Transfers between accounts can be done only if you are the subscriber on both accounts. (We do not support the transfer of characters between friends, guild mates, or family members.)
- Trial accounts are not eligible to send or receive characters. To remove this restriction please upgrade to a paid account.
- Characters may not be transferred to or from a locked, suspended, or banned account.
- Customers with expansion accounts cannot transfer characters to a non-expansion account. The reverse is accepted.

Standard Restrictions:

- A character's mailbox and auctions must be completely clear before that character can be transferred.
- A character that is the leader of a guild may not be transferred as long as he/she remains the leader. If you wish to transfer a character that is currently a guild leader you must transfer leadership to another member or disband your guild.
- Your character(s) can be locked at any point during the processing of the transfer. If you log into the game before the transfer is complete and create any auctions, this will cause the transfer to fail and you will have to restart it through the website.
- If you are logged into a character before the transfer is complete, this may delay it from processing so we encourage you to stay logged out until it is done. Keep in mind that you will lose any mail that you leave in your mailbox when the process is completed.

Character Restrictions:

- Every character to be transferred has to be at least level 10.
- Characters carrying too much gold are not eligible for transfer, as follows:
- Level 10-30: 300 gold limit
- Level 31-50: 1000 gold limit
- Level 51-69: 5000 gold limit
- Level 70: 10000 gold limit
- An individual character may only be transferred once every 30 days.

Realm Restrictions:

- Characters on a realm that is not on the Eligible Source list cannot be moved to another realm.
- However, a character on a realm that is not listed as an eligible source can still be transferred from one account to another, as long as the character remains on the same realm (see elsewhere in this FAQ for information and restrictions on account-to-account transfers).
- Realms listed on the Ineligible Destination list cannot receive characters from another realm.
- However, a character on an ineligible destination realm can be transferred from one account to another and remain on the same realm (see elsewhere in this FAQ for information and restrictions on account-to-account transfers).
- You may transfer characters from PvP to PvE realms, but transfers from PvE to PvP realms are not allowed.
- Transfers from PvP to PvP realms are only possible if there is no faction violation. That is, if you already have a character on your desired destination PvP realm, then you will not be able to transfer any characters of the opposing faction to this realm.
- You may only transfer characters to a realm as long as you will not exceed the maximum of ten characters per realm at your destination once the transfer is complete.
- Realms that frequently have queues and/or regularly show a high concurrency may be taken off the list of eligible destination realms to prevent overpopulating realms through character transfers.
Note: Please be aware that after logging out of World of Warcraft, a character will not be available for the paid character transfer service for up to 20 minutes.

My realm is an RP realm; how does that affect the PvP / PvE restriction?

The RP (Role-playing) tag has no effect on transfer restrictions. If your RP realm is marked as "RP-PvP," then it counts as a PvP realm. If you are on a realm marked only as "RP," it counts as a normal PvE realm. The standard restrictions apply.

Will I be able to transfer between Oceanic and non-Oceanic realms?

The classification of a realm as "Oceanic" only refers to the realm's local time settings. This classification will not affect your ability to transfer characters to or from that realm, although the realms may be restricted for other reasons (as mentioned above).

How do I transfer one of my characters to another realm?

Simply log on to the Account Management section, click the Paid Character Transfer button, and follow the on-screen instructions. During the process you will be asked for your credit card information. Please note that this is for verification purposes only. Your credit card will not be billed until you have completed the paid character transfer process.

Once you have entered the necessary information and confirmed the transfers you will receive a confirmation email. Also, the characters you signed up for transfers will be unavailable until the process finishes, which should take no more than 5 days. The estimated time for this transfer to be completed is provided when the character information is being entered. Upon completion of the process you will receive another email prompting you to sign into the Transactions page to finalize the transfer. Follow these instructions, and your characters will be available and ready to play on the new realm.

I signed a character up for a realm transfer, but it's still on the old realm and I can't play with this character anymore. What's going on?

Character transfers may take up to 5 days to process. You won't be able to play the characters you signed up for a transfer during that time, so you may want to spread out your transfers so that not all your characters are locked at the same time. Once you've completed the transfer process as described above, your characters will appear on the destination realm, ready to continue your adventure.

I get an error message saying that my character still has items in his mailbox and therefore cannot be transferred, but my mailbox is empty.

If you see this error message even after you've cleared out your mailbox, then this probably means that you still have inbound mail that hasn't arrived yet. Some quests generate mail to your character, or perhaps someone sent you a package that just hasn't arrived yet. Simply wait until the mail arrives, clear your mailbox, and try again. Contact the in-game support if the problem persists.

Why can't I transfer a character immediately after logging out of the game?

After logging out of World of Warcraft, no character(s) will be available for transfer for up to 20 minutes. After being offline for 20 minutes, players can begin the paid character transfer process.
Part 1   - Part 2